Critical Power Specialists
UPS Maintenance 24/7
A UPS does not guarantee indefinite protection
in the event of a utility mains power failure.
Batteries, fans and other consumable components do fail and without regular maintenance these failures could go undetected until called upon to protect your business.
Our planned maintenance schedules can identify the early signs of component failure so remedial works can be undertaken before this becomes critical.
All TSE Power maintenance contracts come with 24 hour phone support, which is operated by a team of technical engineers who can provide initial diagnosis of faults and offer step by step assistance
TSE Power offers three levels of cover.
Standard:
Option of 1 or 2 planned maintenance visits per annum
24/7 technical assistance / emergency call out facility
Dedicated response to site time
Call out / repair labour and parts chargeable
Enhanced:
Option of 1 or 2 planned maintenance visits per annum
24/7 technical assistance / emergency call out facility
Dedicated response to site time
Call out / repair labour included.
Parts chargeable
Ultimate:
Option of 1 or 2 planned maintenance visits per annum
24/7 technical assistance / emergency call out facility
Dedicated response to site time
Call out / repair labour included.
Parts included – excluding consumables subject to T&C’s
All our maintenance contracts can be tailored to suit your business needs, some of the options available are:
• Response time to site of 4 hours, 8 hours, or next working day
• Upgrade to outside normal working hours preventative maintenance visits
• Additional Preventative maintenance visits
• Remote monitoring
• Planned battery replacement
• Load bank testing
Ask us a question !